What is a TSP (Trust Service Provider)?

A Trust Service Provider (TSP) is an organization that delivers digital trust services, such as electronic identification, electronic signatures and authentication. A TSP ensures that online interactions and transactions are secure, legally valid, and reliable — helping people and businesses trust each other in the digital world.

What is imID and why do I need it?

imID is a secure digital identity and electronic signature system that allows users to authenticate themselves on digital platforms without physical presence. It ensures a high level of security and makes signing documents electronically simple and convenient.

Who can use imID services?

imID is available to citizens of Armenia, citizens of Armenia with a 070 code, and foreign nationals who have a Social Security Number (SSN) and a smartphone.

Where can I get imID?

You need to visit your mobile operator’s service center with the required documents and a smartphone. See the Get imID page․

How does the registration process work?

You can find the full step-by-step registration process on the Get imID page.

What if I forgot my PIN code?

Visit your mobile operator’s service center with the same documents you presented during registration.

What happens with imID if I transfer my phone number to another operator?

Your imID will be deactivated and you will have to apply for a new one.

Can I get imID if I am not the owner of the phone number?

No, you cannot. You must first tranfer ownership to yourself.